onerepublic fallsview casino resort july 25

I am not a first time client but definitely the last time I plan to visit this spa. I know exceptions can be made as I make exceptions weekly to better help my clients.

I was also told that it's there cancellation policy. I felt that my innocent error was being thrown in my face and she kept on repeating that I didn't send them the cancellation. I am a Senior Manager in the Financial Services Industry and am in the business of helping clients. I was told that they wouldn't charge my sister's appointment but they would charge me for mine because I didn't make my appointment.

This was an innocent mistake and my intention was clearly to cancel. The person from the spa told me that I sent it to myself. I advised the person on the phone that I sent an email to cancel on Wed. On the 24th, I received a call from the spa to advise me that I am late for my 9am appointment. We were coming from Oshawa and didn't want to leave that early from home. On Wednesday Feb 22nd I sent an email to Jennifer to cancel the 9am and 11:30 appointment and keep the 1pm for our grandmother. I emailed the spa and spoke to Jennifer via email. Approximately 2 weeks ago, I booked 3 massage appointments, 9am, 11:30 and 1pm at the spa at Fallsview. We decided to take our grandmother this past weekend to Niagara Falls. My sister and I had this weekend booked since December.

Onerepublic fallsview casino resort july 25